What if the garment doesn't fit me?

We want you to feel perfect in our collections. If the size isn't quite right, you have 30 days to request an exchange or return. We simply ask that the garment be unworn, in its original condition and with its tags attached.

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You'll find a detailed size guide on every product page. Our garments feature an elegant cut and carefully crafted tailoring; if you're between two sizes, we always recommend choosing the larger size to ensure maximum comfort and a perfect drape.

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What if the item doesn't meet my expectations?

Isabelle's curated selection is designed to delight, but if your order arrives and it isn't exactly what you were hoping for, don't worry. You have a guaranteed 30 days to arrange a return. Write to us and our team will guide you every step of the way, with no complications.

How can I contact you if I have a question?

Behind Isabelle Toronto is a caring team ready to help. You can write to us directly at our customer care email, info@isabelletoronto.com. One of our advisors will review your request and reply personally within 24 to 48 business hours .

Florence™ | Polo Collar Ribbed Sweater

Name: Florence™ | Polo Collar Ribbed Sweater
Brand: isabelle toronto
SKU: PU-FLO-HBL-S
Price: 69.95 CAD
Availability: InStock

— VERIFIED REVIEWS —

WHAT OUR CUSTOMERS ARE SAYING

4.8 / 5

6,874 REVIEWS

97% RECOMMEND

★★★★★

It was my first order and it exceeded my expectations by far. The value for money is unbeatable and the pieces are exactly as they appear in the photos. I feel so confident and elegant wearing them.

Sarah M.

Verified

These are absolutely stunning in person! They have a great sparkle to them and aren't too heavy on the ears at all.

Anne G.

I bought a pair of trousers and a blouse for the office and I can't stop wearing them. They're incredibly comfortable, drape beautifully and hardly wrinkle at all. Highly recommended.

Linda C.

The parcel arrived right on time and the presentation is lovely. You can feel the care and dedication in every detail — it's like shopping at a beloved neighbourhood boutique. The dress fits wonderfully.

Margaret W.

Finally, a store that understands what we're looking for. Elegant, very flattering and modern clothing that never loses its class. I had a question about the size guide and the Isabelle team got back to me right away.

Susan B.

The quality is spectacular. I was nervous about buying clothes online because I'm very particular, but the coat has a perfect cut and the fabric feels luxurious. I'm already eyeing my next purchase.

Carol T.

The material is incredibly soft and drapes nicely. I love that it barely leaves any wrinkles after wearing it all day.

Nancy R.

Impeccable customer service. I wasn't sure about my size and they helped me within minutes. My order fits perfectly.

Diane L.

I was a bit hesitant to order jewelry online, but I'm so glad I got these! The green stones are incredibly vibrant in person, and they have a nice weight without pulling on my ears. I wore them to an event recently and got so many compliments. Shipping to Ontario was surprisingly fast, too!

Helen K.

Florence™ | Polo Collar Ribbed Sweater

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